Tuesday, March 17, 2020

Ansonia Police Department announces change of procedures


"The Ansonia Police Department is a service oriented agency and has a tremendous relationship with our community. 
As first responders, we are responsible for the safety of our community and take that responsibility seriously. 
In order to combat this COVID-19 outbreak and maintain the safety of our community, we are temporarily adjusting our protocols.
Effective immediately, the Ansonia Police Department will be implementing protective measures for police services within the City of Ansonia to prevent the potential spread of the COVID-19 virus.
The Ansonia Police Department is temporarily requiring our police officers to limit their response to any calls that are not in progress or are non-violent offenses. When possible, calls will be handled over the phone by officers.
For all non-emergency calls, the caller will be contacted to determine if an Ansonia Police officer is required to respond to the scene. If the officer is not required but a report is needed, the report will be generated over the phone.
For all calls of an emergency nature, the current procedures which are in place will be followed.
Should you have reason to speak to a dispatcher or an officer, you should expect to be asked a series of questions which will assist in screening potential exposure incidents. The caller may also be asked to meet the officer outside if the caller is able to do so.
The Ansonia Police Department lobby area access is being restricted to avoid citizens from coming into contact with surfaces that may transmit the virus. 

If you must come to the Police Department, please call prior to arrival. Do not enter the building. If needed, an officer will meet you on the exterior of the entrance.
The non-emergency number to call for assistance is 203-735-1885.
All civilian personnel are still working at the police department and will be available for phone conversations. They can be contacted at the non-emergency number.
The Records Department will be available to electronically send reports during this time period and can be contacted at 203-736-2454 or 203-735-1885.

We anticipate that these changes are temporary and we thank you for your anticipated patience and cooperation."


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