DERBY - Griffin Hospital has been awarded Gold Certification for Excellence in Person-Centered Care™ by Planetree International.
This Person-Centered Care Certification recognizes Griffin Hospital’s achievement and innovation in the delivery of person-centered care.
Griffin Hospital is one of only 88 health care organizations worldwide to receive the Person-Centered Care Gold Certification since the program’s launch in 2007.
“The Planetree Certification is the only award that recognizes excellence in person-centeredness across the continuum of care,” said Susan Frampton, President of Planetree International, a not-for-profit organization that has been at the forefront of the movement to transform health care from the perspective of patients for nearly 40 years.
“This Gold Certification signals to its patients and community that Griffin Hospital is an organization where staff partner with patients and families, and where patient and family comfort, dignity, empowerment and well-being are prioritized as key elements of providing top-quality clinical care.”
Gold Certification for Excellence in Person-Centered Care™ represents the highest level of achievement in person-centered care, based on evidence and standards. Person-centered health care prioritizes the active participation of patients and their families throughout the health care process with an emphasis on partnership, compassion, transparency, inclusion, and quality.
“We are both proud and honored to be recognized for our commitment to person-centered care,” said Griffin Hospital President and CEO Patrick Charmel. “We strive every day to raise the bar in the care and support we provide to our patients, our community and our staff of caregivers. Together, Planetree and Griffin Hospital are changing the face of health care by partnering with patients and their caregivers to improve not just the health of our community, but its overall well-being.”
The criteria that Griffin Hospital satisfied to achieve Planetree Gold Certification reflect what patients, family members and healthcare professionals in hundreds of focus groups say matters most to them during a health care experience. This qualitative data aligns with the growing evidence-base for person-centered care, and establishes the Person-Centered Care Certification Program as a concrete framework for defining and measuring excellence in person-centeredness.
The criteria address components of a person-centered healthcare experience, including the quality of patient-provider interactions, access to information, family involvement and the physical environment of care. Importantly, the criteria also focus on how the organization supports staff, opportunities for staff, patients, and families to have a voice in the way care is delivered, and the ways that Griffin Hospital is reaching beyond its walls to care for its community.
As part of the Certification process — which included a site visit by representatives from Planetree — discussion with recent Griffin Hospital patients, families and current staff validated that specific person-centered policies are in place, including non-restrictive visiting hours and a shared medical record policy; that staff members at all levels are involved in the implementation of person-centered care; and that the organization’s physical environment supports patient and family engagement in their care. The process also included a review of the organization’s performance on patient experience and quality of care measures, and how measurement of these indicators improves organizational outcomes.
For more information on Planetree’s Person-Centered Certification Program, including the criteria, the application process and more, visit certification.planetree.org.
About Planetree
Planetree International is a mission based not-for-profit organization that has partnered with over 700 health care organizations around the world and across the care continuum to transform how care is delivered. Powered by over 50,000 focus group attendees comprised of patients, families, and staff, and 40 years of experience working with health care organizations, the Planetree approach emphasizes the quality of human interactions that occur within health care settings, the importance of connecting health care personnel to the purpose and meaning of their work, and practical strategies for engaging patients and family members as true partners in care. These elements have been consolidated into the Person-Centered Care Certification Program, which provides organizations with a structured process to guide culture change efforts that yield improvements in clinical and operational outcomes. Drawing on this experience, in 2017 Planetree partnered with the National Academy of Medicine to introduce an evidence-based Guiding Framework for Patient and Family Engaged Care.
This is a press release from Griffin Hospital.
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